Terms & Conditions

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and Techon Solution LLC ("Company," "we," "our," or "us"), a limited liability company registered in the State of California.

By visiting our website (techonsolution.com), submitting a project inquiry, signing a Statement of Work, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.

2. Description of Services

Techon Solution provides technology services including, but not limited to:

• Custom software development (web, mobile, desktop)
• Mobile application development (iOS, Android, Flutter, React Native)
• Web application development (front-end, back-end, full-stack)
• UI/UX design and prototyping
• AI and machine learning integration
• Cloud infrastructure, DevOps, and managed services
• API development and third-party integrations
• Software consulting and technical advisory
• Ongoing maintenance and support

The specific scope, deliverables, timeline, and pricing for each engagement are defined in a separate Statement of Work ("SOW") or Service Agreement signed by both parties. In the event of any conflict between these Terms and a signed SOW, the SOW shall prevail.

3. Client Obligations

To enable Techon Solution to deliver services effectively, you agree to:

• Provide Timely Input: Supply all required content, assets, credentials, and feedback within the timeframes specified in the SOW. Delays caused by late client input may extend project timelines without penalty to Techon Solution.
• Designate a Point of Contact: Appoint an authorised representative with decision-making authority for project communications and approvals.
• Accurate Information: Provide accurate, complete, and up-to-date information necessary for service delivery.
• Third-Party Accounts: Maintain and provide necessary access to third-party accounts, APIs, and platforms required for the project.
• Compliance: Ensure that your business, content, and any requested features comply with applicable laws and regulations.
• Timely Payments: Pay all invoices by the due dates specified in the SOW or invoice.

4. Payment Terms

4.1 Pricing and Invoicing

All prices are quoted in USD unless otherwise agreed. Invoices are issued per the payment schedule outlined in the SOW, typically structured as milestone-based payments.

4.2 Payment Schedule

• Project Deposit: Typically 30–50% of the total project value is due before work commences.
• Milestone Payments: Subsequent payments tied to agreed project milestones.
• Final Payment: Remaining balance due upon project completion and before final delivery.

4.3 Late Payments

Invoices are due within 14 days of issue unless otherwise specified. Late payments incur a 1.5% monthly interest charge. We reserve the right to suspend services for accounts overdue by more than 30 days.

4.4 Refund Policy

The deposit is non-refundable once work has commenced. For milestone payments, refunds are evaluated on a case-by-case basis depending on work completed. We do not offer refunds for completed and approved milestones.

4.5 Taxes

All prices are exclusive of applicable taxes. Clients are responsible for all applicable sales tax, VAT, GST, or other government-imposed taxes.

5. Intellectual Property Rights

5.1 Client-Owned Materials

You retain all rights to content, data, trademarks, and materials you provide to us. You grant us a limited, non-exclusive licence to use these materials solely for performing the agreed services.

5.2 Deliverables Ownership

Upon receipt of full payment, Techon Solution assigns to you all intellectual property rights in the custom deliverables created specifically for your project, including source code, designs, and documentation.

5.3 Pre-Existing IP & Third-Party Components

Our deliverables may incorporate:

• Our Pre-existing IP: Frameworks, libraries, tools, and methodologies we developed prior to or independently of your project. These remain our property; you receive a perpetual, royalty-free licence to use them as part of your deliverable.
• Open-Source Components: Software licensed under MIT, Apache 2.0, GPL, or similar open-source licences. Your use of deliverables incorporating such components is subject to their respective licences.
• Third-Party Licences: Any paid third-party libraries or assets will be disclosed and are subject to their own licence terms.

5.4 Portfolio Rights

Unless you request otherwise in writing, we reserve the right to display general information about your project (name, industry, technologies used, outcomes) in our portfolio and marketing materials, without disclosing confidential information.

6. Confidentiality

Both parties acknowledge that during the engagement, each may have access to confidential information of the other party. "Confidential Information" includes business plans, technical data, trade secrets, financial information, and client data.

• Both parties agree to hold Confidential Information in strict confidence.
• Confidential Information shall not be disclosed to third parties without prior written consent, except as required by law.
• We are willing to sign a mutual NDA before any detailed project discussions. Please request one at support@techonsolution.site.
• These confidentiality obligations survive termination of the engagement for a period of 3 years.

7. Warranties & Representations

7.1 Our Warranties

Techon Solution warrants that:

• We have the right and authority to enter into these Terms and perform the services.
• Services will be performed in a professional and workmanlike manner consistent with industry standards.
• Deliverables will materially conform to the specifications agreed in the SOW.
• We will provide a 30-day bug-fix warranty period after final delivery for defects that prevent the deliverable from operating as specified.

7.2 Disclaimer

8. Limitation of Liability

To the maximum extent permitted by applicable law:

• Techon Solution's total liability arising out of or related to these Terms or any SOW shall not exceed the total fees paid by you in the 3 months immediately preceding the event giving rise to the claim.
• In no event shall either party be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, goodwill, or business interruption.
• These limitations apply regardless of the theory of liability (contract, tort, negligence, strict liability, or otherwise) and even if a party has been advised of the possibility of such damages.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so some of the above limitations may not apply to you.

9. Indemnification

You agree to indemnify, defend, and hold harmless Techon Solution and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from:

• Your breach of these Terms or any applicable law or regulation
• Your use of the deliverables in violation of third-party rights
• Content or materials you provided to us that infringe third-party intellectual property rights
• Your negligence or wilful misconduct

10. Termination

10.1 Termination for Convenience

Either party may terminate an engagement with 30 days' written notice. Upon termination, you shall pay for all work completed up to the termination date. The deposit and payments for completed milestones are non-refundable.

10.2 Termination for Cause

Either party may terminate immediately upon written notice if the other party:

• Materially breaches these Terms and fails to cure within 14 days of written notice
• Becomes insolvent, files for bankruptcy, or makes an assignment for the benefit of creditors
• Engages in fraud, wilful misconduct, or illegal activity related to the engagement

10.3 Effect of Termination

Upon termination, each party shall return or destroy the other's Confidential Information. Clauses relating to IP, payment, confidentiality, liability, and dispute resolution survive termination.

11. Dispute Resolution

11.1 Informal Resolution

Before pursuing formal dispute resolution, the parties agree to attempt to resolve any dispute informally by notifying the other party in writing and negotiating in good faith for at least 30 days.

11.2 Binding Arbitration

If informal resolution fails, disputes shall be resolved by binding arbitration administered by JAMS under its Streamlined Arbitration Rules, with a single arbitrator, conducted in San Francisco, California. The arbitrator's decision shall be final and binding.

11.3 Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, USA, without regard to its conflict of law principles.

11.4 Class Action Waiver

Any dispute resolution proceedings shall be conducted on an individual basis. You waive any right to participate in class-action lawsuits or class-wide arbitrations.

12. Website Use

12.1 Acceptable Use

By using our website, you agree not to:

• Use the website for any unlawful purpose or in violation of any regulations
• Attempt to gain unauthorised access to any part of the website or its systems
• Transmit viruses, malware, or other malicious code
• Scrape, crawl, or systematically extract data from the website without permission
• Use the website to send unsolicited communications (spam)
• Impersonate Techon Solution or any third party

12.2 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of any third-party sites. Accessing them is at your own risk.

12.3 Availability

We do not guarantee uninterrupted or error-free access to our website. We reserve the right to modify, suspend, or discontinue the website at any time without notice.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website with an updated "Last Updated" date. For material changes, we will provide at least 30 days' advance notice via email to registered users or prominent website notice.

Your continued use of our services or website after changes take effect constitutes your acceptance of the revised Terms. If you do not agree to the new Terms, you must stop using our services.

14. Contact Information

For questions about these Terms and Conditions, please contact us:

• Legal Inquiries: legal@techonsolution.com
• General Contact: support@techonsolution.site
• Mail: Techon Solution LLC, 123 Tech Street, Palo Alto, CA 94025, USA
• Phone: +1 (555) 123-4567

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect. These Terms, together with any signed SOW, constitute the entire agreement between the parties regarding the subject matter herein and supersede all prior agreements.